Privacy Policy

Introduction

Rdwind ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform.

Information We Collect

We collect several types of information to provide and improve our services:

• Account Information: Name, email address, and profile data when you register
• Usage Data: Video generation prompts, parameters, and creation history
• Payment Information: Processed securely through third-party payment providers (Creem, Stripe)
• Communications: Email correspondence and support inquiries

How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To process video generation requests and manage your account
• Service Improvement: To analyze usage patterns and enhance our AI models
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Communications: To send updates, security alerts, and support messages

Information Sharing

We respect your privacy and limit information sharing:

• We do not sell, rent, or lease your personal information to third parties
• Service Providers: We share data with AI providers for video generation and payment processors for transactions
• Legal Requirements: We may disclose information if required by law or to protect our rights

Cookies and Tracking

We use essential cookies to authenticate users and maintain session security. We may use analytics tools to understand how our platform is used. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and associated data
• Objection: Opt-out of marketing communications

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@rdwind.online